ParkerStore celebrates 25 years of Outstanding Retail Service!
In 2018 Parker is excited to celebrate the 25th anniversary of its ParkerStore Industrial Retail™ network
With more than 2200 ParkerStores around the world, this network symbolizes Parker's commitment to the Maintenance, Repair and Overhaul (MRO) marketplace and to getting customers back to work as quickly as possible.
"The ParkerStore model represents the value of local service and global reach," said Brad Fischer, Director, Global Distribution & Sales Services. "Over the past 25 years, our distributors have built this network to become an indispensable resource for our MRO customers to minimize downtime and maximize productivity."
Technical expertise and value-added services around the world
When MRO customers encounter downtime or require customized solutions, they can rely on ParkerStore experts to provide technical expertise and value added services along with the critical replacement components they need. ParkerStore sales associates are trained to provide expert advice and customized solutions for a variety of applications, most notably hydraulic and pneumatic systems. With ParkerStores in 90 countries, MRO customers get the best of both worlds: globally accessible products and local service and support focused on addressing their unique and immediate needs.
ParkerStore HoseDoctor® service and Onsite Container - convenience and immediate service on site
To further improve accessibility and convenience when customers cannot leave the jobsite, ParkerStore has expanded its services to include onsite expertise. The ParkerStore HoseDoctor® service sends trained professionals in fully stocked trucks to identify, diagnose and repair hydraulic and pneumatic system issues. Approximately 1000 ParkerStore HOSE DOCTOR vans are deployed to service MRO customers around the globe and around the clock. Another option for customers at remote locations is the ParkerStore Onsite Container, a built-to-order, fully stocked shipping container with all necessary components to make immediate repairs to hydraulic and pneumatic systems.
Marking the 25-year anniversary
To mark the 25-year anniversary of this collaboration with our global distribution channel, Parker has produced a video that higlights the many benefits of our Industrial Retail network. "We look to the future as we continue to adapt to meet our customer's needs, wherever they are" concluded Fischer.